The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort: Rooms, Photos and Reviews
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Key details
About the Hotel
Untere Wiestistrasse 11, Zermatt, 3920,
-
Steps from the Matterhorn
Perfect
9.2
9.3
/10
4.8
4.7
/5
Loved by The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort guests
Ski room boot warmers
Complimentary cake happy hour
Matterhorn view balconies
High-quality fitness center
Modern spacious rooms
"The breakfast,the view, the rooms, the staff and the cleanliness was great!"
Pelin from Turkey
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"The ski boots rack is heated and you can enter the elevator straight from the ski room."
Sveinn from Iceland
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"We upgraded to a Matterhorn view, and it did not disappoint!"
Linda from United States
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"It was very pleasant to wake up every morning to fresh air and beautiful view of Matterhorn"
Geetanjali from United Arab Emirates
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4-star Matterhorn-view hotel with free spa access in Zermatt
Amenities
The hotel offers free access to the Alpen Resort spa, including an outdoor jacuzzi. A well-equipped fitness center is available for guest use. The ski room includes heated boot heaters, and the bar serves complimentary gourmet snacks and homemade treats during happy hour.
Rooms
Rooms are built from natural materials sourced locally in the Zermatt region, with wood, stone, and glass creating a rustic style. Many rooms have balconies offering views of the Matterhorn. Improved sound insulation and key card access are standard in all rooms.
Location
The hotel sits in the quiet Wiesti quarter, a 10-minute walk from the train station and Bahnhofstrasse shops. The Sunnegga lift is a 5-minute walk away, and the Gornergrat train is also walkable. Nearby attractions include the Matterhorn Glacier Paradise and Sunnegga-Blauherd-Rothorn hiking trails.
Wellness
Guests receive complimentary access to the Alpen Resort spa, which includes an outdoor jacuzzi. On-site massages are available for booking. The hotel uses geothermal heat for sustainable operations, reflecting environmentally friendly practices.
Dining
A rich buffet breakfast is served daily, with a wide selection of cheeses, meats, fruits, eggs, and freshly baked breads. The bar offers complimentary gourmet snacks and homemade treats during happy hour. Special diet menus can be accommodated upon request.
Highlights
Location: 5-minute walk to Sunnegga lift, 10 minutes from station
Rooms: Matterhorn views from balconies, locally sourced materials
Wellness: Free Alpen Resort spa with outdoor jacuzzi
Dining: Buffet breakfast with cheeses, meats, fresh breads
Service: Personalized attention from owners with local insights
Ski amenities: Ski room with heated boot heaters
Eco-friendly: Geothermal heating for sustainable operations
Must-do experiences
Hike to Gornergrat for stunning views of the Matterhorn.
Visit the Zermatlantis Museum for local history and culture.
Sample raclette at Restaurant Schäferstube for a local flavor.
Stroll through Zermatt's charming alleyways for hidden boutiques.
Relax at the stunning Glacier Paradise after a scenic gondola ride.
Select your room type
The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Matterhorn View
2 persons
26 sq. feet
2 Single beds
Balcony
Heating
room details
Standard Double Room
2 persons
21 sq. feet
2 Single beds
Heating
Coffee machine
room details
Superior Double Room
2 persons
22 sq. feet
2 Single beds
Balcony
Heating
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Skiing
Hiking
Cycling
Golf course
Fishing
Guest Parking
No parking available.
Services
Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Bar/ Lounge area
Special diet menus
Children
Cots
Board games
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Location
Untere Wiestistrasse 11, Zermatt, 3920,
Explore Zermatt
Zermatt Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
11 minutes' walk
Exhibits on Zermatt's history and the Matterhorn's climbing history. Free admission every first Monday of the month.
Mountaineer's Cemetery
11 minutes' walk
Cemetery dedicated to climbers who lost their lives in the surrounding mountains. It offers a poignant view into mountaineering history.
Gorner Gorge
25 minutes' walk
Spectacular gorge with adventurous trails and beautiful scenery. Ideal for nature lovers and those interested in geology.
Parish Church of St. Mauritius
9 minutes' walk
Historic church featuring impressive architecture and art, with a serene atmosphere perfect for reflection.
Hiking in Zermatt
20 minutes' walk
Numerous trails suitable for all skill levels, offering stunning views and fresh mountain air. Seasonal guides available.
Mountain Biking
15 minutes' drive
Exciting trails with varied terrain. Rentals and guided tours are accessible for thrill-seekers looking for adventure.
Forest Fun-Park Zermatt
20 minutes' walk
An outdoor adventure park with zip lines and obstacle courses for family-friendly fun. Reservations are recommended.
Relaxing at the Spa
on-site
Free access to the hotel's spa facilities. Ideal for relaxing after a day of exploring the beautiful surroundings.
Cup's Italian Coffee House
11 minutes' walk
Charming coffee house offering Italian pastries and specialty coffees. A great spot for a light breakfast or afternoon treat.
Restaurant Schäferstube
15 minutes' walk
Offers Swiss cuisine in a cozy setting. Signature dishes include fondue and raclette, perfect for a traditional dining experience.
Walliser Stube
10 minutes' walk
Elegant alpine restaurant with a diverse menu. Signature dishes include regional specialties and wine from local vineyards.
Zermatter Stuben
10 minutes' walk
A warm atmosphere featuring locally sourced dishes and vegetarian options. Reservations are recommended for dinner.
Horu Bar
13 minutes' walk
Trendy bar with live music and a vibrant atmosphere. Weekly events for those looking for a social night out.
Kultur und Kongresszentrum Zermatt
15 minutes' walk
Cultural center hosting various events, from concerts to exhibitions. Family-friendly shows are often available.
Café de la Presse
12 minutes' walk
A casual café setting with local performances. Great for grabbing a drink while enjoying local art and music.
Zermatt Cinema
15 minutes' walk
Features international films and local cinema. A cozy option for family movie nights or an evening out.
Getting around
City Centre
Zermatt 8 min · 2000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
27
Reviews and Ratings
Feedback about The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort from previous guests about their experience.
Review score
Based on 180 verified reviews
9.1 /10
Perfect
94 %
Recommend
Breakfast
9.5/10
Cleanliness
9.6/10
Comfort
9.5/10
Facilities
9.3/10
Free Wi-Fi
8.1/10
Location
9.0/10
Paid Wi-Fi
7.5/10
Staff
9.4/10
Value for money
8.7/10
Pros
Matterhorn views
Accommodating staff
Really good breakfast
Cons
Limited hot water
Guest reviews
based on 282 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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